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Help CenterAutomations & CRMCustom email domains
Automations & CRM4 min read

Custom email domains

Send automated emails from your own domain (e.g., noreply@yourbrand.com) for maximum deliverability.

On the Inferno plan, you can send automated emails from your own domain instead of the default noreply@spiceform.com. This dramatically improves deliverability, brand recognition, and recipient trust.

Setting up a custom email domain

  1. 1Go to Dashboard → Settings → Email Domains.
  2. 2Click "Add Domain" and enter your domain (e.g., yourbrand.com).
  3. 3Spiceform will generate DNS records (DKIM, SPF, and a verification TXT record) that you need to add to your domain's DNS provider.
  4. 4Add the records in your DNS provider (Cloudflare, Namecheap, GoDaddy, etc.) and click "Verify".
  5. 5Once verified, the domain status will change to "Active" and you can use it as the From address in your automations.

DNS records explained

  • •DKIM — cryptographically signs your emails so receiving servers can verify they were sent by your domain.
  • •SPF — tells receiving servers which mail servers are authorized to send email on behalf of your domain.
  • •TXT verification — a one-time record that proves you own the domain.
Pro tip

DNS changes can take up to 48 hours to propagate, but most providers update within 5–15 minutes.

Important

If your DNS records are removed or become invalid, emails will fall back to the default noreply@spiceform.com address until the issue is resolved.

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